Frequently Asked Questions


How do I download a file?

If you have a two- or three-button mouse (typically on a Linux or Windows computer), place the mouse over the link to the content you wish to download, and then click on the right button. In most browsers, a small menu will appear over the link. Look for an option on the menu that reads “Save as…” or similar, click on it, and a dialogue box will appear where you can select a location to which the file will be downloaded.

If you have a one-button mouse (typically on a Mac), press on a key on your keyboard labelled control or ctrl at the same time as pressing the mouse button, and thereafter follow the same procedure as described above. Despite uni-buttoned appearances, many recently-produced Mac mice are, in fact, two-buttoned and right-clickable anyway, so give yours a try.